Connect Helpline provides emotional support for adults in Leeds aged 19+ over the phone or online. The Helpline is open every night of the year 6pm–2am. Connect currently operates remotely, with both staff and volunteers working from home in a quiet and confidential space. We ask people to commit to one shift per week, usually from 5.30pm–10:30pm. Volunteers answer calls to the helpline and are supervised and supported by paid shift coordinators. Volunteer training takes place 3–4 times per year and runs over four days. The course is intensive and covers our philosophy, listening skills, self-development work and practice calls. Volunteers are supervised and debriefed throughout each shift and also attend group supervision 3–4 times a year. As well as this they have access to ongoing training.
After receiving your application, we’ll conduct some reference checks and invite you for an informal chat to discuss the training and when the next one will start.
Read some Connect Volunteer FAQs.
Our next round of training is coming up in September and October, deadline to apply is Tuesday 17th September.
Why volunteer with Leeds Survivor-Led Crisis Service?
People who are studying for or beginning a career in counselling, social care or psychology often find volunteering here particularly helpful in providing them with practical experience.
How to apply
Click here to download an application pack. In it you will find documents explaining the work LSLCS does and our guiding philosophy, along with our volunteers policy. Also contained is the application form which you can send to survivor.led@lslcs.org.uk or click here to access an online application form.
