CONNECT HELPLINE: 0808 800 1212
DH@Touchstone: 0113 249 4675
DIAL HOUSE: 0113 260 9328
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Mission statement

Mission statement

Leeds Survivor Led Crisis Service offers high quality, person centred, radical and innovative services to people experiencing mental health crisis.

Aims 
  • To provide an alternative to statutory services within a homely environment.
  • To provide a place of sanctuary at times of immediate crisis.
  • To provide an holistic, non judgemental, non directive, empathic and respectful service to our visitors and callers.
  • To involve visitors and callers at all levels of the organisation and in all aspects of its development.
  • To support individuals to recognise and develop their own strategies for crisis prevention and management and to address isolation and its associated problems.
  • To provide a place where visitors can utilise their own experience to assist themselves and others through the sharing of problems, alternatives and solutions.
  • To work in partnership with other service providers whilst maintaining confidentiality and our position as a radical, different and alternative service.
  • To provide value for money, cost effective services of demonstrable and consistent quality.
  • To provide a nurturing and supportive workplace, which demonstrates a valuing of staff (paid and voluntary) and supports their personal and professional development.
  • To promote our service and its philosophy, disseminate our practice and share experience.